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Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Mobilgeräte (Smartphone, Tablets,...) GmbH
Niederfrohnaer Weg 2
09232 Hartmannsdorf
Processing über Hersteller Service Partner (
Tel.: 03722 - 713 3171
(Mo-Fr: 08-20h)
Fax: 03722 - 797 590
W-Support Reparatur: Zur Reparatur Einsenden
Reparaturstatus: W-Support Reparaturstatus
Garantiebedingungen: Samsung - DE - Garantiebestimmungen
Alle Samsung Produkte
Samsung Electronics GmbH
Samsung House
Am Kronberger Hang 6
65824 Schwalbach
Processing kann direkt über den Hersteller erfolgen
Service Hotline: 06196 - 77 555 77
Reparatur Service: Samsung Online Reparatur Service
Garantiebedingungen: Samsung - DE - Garantiebedingungen
Produkt-Support: Samsung - DE - Produkt-Support
Website: Homepage von Samsung
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

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