Select country and language for country-specific content.
United States United States
United States United States
Select country


Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Sony Service Center
Hugo-Eckener-Str. 20
50829 Köln
Processing kann direkt über den Hersteller erfolgen
Warranty 24 Monate (nach Registrierung), sonst 12 Monate
Tel. (Service): 06995086319
(Mo-Fr: 09-18h)
Servicepartner:">Garantiezeiten Sony
zur Garantie:
Mobilgeräte (Smartphone, Tablets,...) GmbH
Niederfrohnaer Weg 2
09232 Hartmannsdorf
Warranty Alle Mobilgeräte innerhalb und außerhalb der Garantie können abgewickelt werden.
Tel.: 03722 - 713 3171
(Mo-Fr: 08-20h)
Fax: 03722 - 797 590
W-Support Reparatur: Zur Reparatur Einsenden
Reparaturstatus: W-Support Reparaturstatus
Alle Produkte von Sony (außer Mobiltelefone, Tablets, Playstation & Vaio Produkte)
Sony Europe Limited
Zweigniederlassung Deutschland
Kemperplatz 1
10785 Berlin
Processing kann direkt über den Hersteller erfolgen
Warranty 12 - 36 Monate
(Garantieunterlagen liegen dem jeweiligen Produkt bei.)
Tel.: +49 (0) 6995086319
(Mo-Fr: 09-18h)
Fax: 01805 - 252587 *
Reparatur und Garantie: Sony Reparatur & Garantie
Sony Mobile (Mobiltelefone, Tablets,...)
Processing über Hersteller Service Partner (
Warranty 12 - 24 Monate
Hotline: +49 (0)211 993 342020
(Mo-Fr: 08-18h, Sa: 09:30-18h)
Sony Chat Support: Sony Chat Support
Garantiebedingungen: Sony Garantiebedingungen (PDF)
Xperia Care
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

Unfortunately we did not find a suitable search result.

Please check your search and try again.


We're here for you by phone 06031/7910-0

Mon-Fri 8:00-19:00 · Sat 9:00-14:00

Buy from the Award Winner Testsieger
Our payment methods

including C.O.D. and further

Our shipping methods
Gurschein 5 Euro

All prices include VAT, plus shipping unless stated otherwise and are valid for shipments to Germany only
   Unexpected delays by manufacturers or distributors, Price changes and mistakes may occur.

Our cookies – your advantages
We use cookies, among other things, in order to give you an optimal website experience. They include standard cookies needed for website operation as well as comfort cookies for improved personalised use and benefit cookies that enable us to present you personalised offers after your visit to our website. We require your consent for the comfort cookies and benefit cookies. You can provide your consent (revocable at any time) to this data processing by ticking the respective boxes. You can change your settings or reject the data processing in our Privacy Policy.

View details